Privacy Policy

This privacy notice discloses the privacy practices for and all services available on this site.

Log Data

We may collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third-party services, such as Google Analytics, Mixpanel, that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third-parties may use cookies to help us analyze how our users are using the Service and they have their own Privacy Policies addressing how they use such information.

Information Collection, Use, and Sharing

If you are not a signed up user, we do not collect, store, or share any personally identifiable user data, except what you voluntarily provide through email or other direct contact.

We do collect IP addresses of devices accessing our services, as well as information like internet domains, the date and time of a visit, and the pages accessed. This information is used solely for diagnostic and analytic purposes in order to improve the services we provide.

If You Sign Up For a Service

When you sign up for any of our services – paid or otherwise – we will record specific personal information about you, such as your name, username, and email address.

We will also collect and store information about your use of our services so as to improve them. For example, we keep a log of what features are being used at any time.

We also log account and transaction history for accounting purposes, and to monitor our business activities.

Advertising

We serve advertisements to site visitors through Google Analytics and Google Adwords. We feel Google does a great job with user privacy and GDPR compliance.

If you do not wish to recieve advertisements for our services you can opt out of Google Analytics tracking or 'Decline' the use of cookies on our site.

Data Retention settings have been added to limit the duration for how long any records are held to within the legal limits.

You can learn more about Google's GDPR Compliance

Online Payment

We use a couple of payment providers to charge for our products online. These companies will have access to your personal and payment information. When paying by credit card, MasseranoLabs themselves do not ever have any access to your credit card details.

The third parties we use are Stripe.

We share information with these companies only to the extent necessary for the purposes of processing payments you make via our website.

Emails

We may send you email notifications regarding your service (such as invoices) or which you have specifically requested (such as newsletters or notifications when map processing is started or completed). You have the ability to opt out of any of this communication at any time.

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.

Right to be Forgotten

Users have the right to be forgotten from MasseranoLabs.

Please contact our support to request a permanent deletion of all information we hold with respect to your account.

Cookies

We use cookies and file logs to (i) store information so you will not have to re-enter it during your visit or in subsequent visits; (ii) maintain sessions for authenticated users; and (iii) monitor aggregate metrics such as total number of visitors and pages viewed.

If you want to block the cookies, you will not be able to use the services.

Security

MasseranoLabs takes many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:

Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.

Of course you are responsible for keeping your password and user details confidential. Nobody at MasseranoLabs will ever ask you for your password, so please don’t trust anybody asking you for it.

Law Enforcement and Transparency

We require a subpoena or court order to provide non-content user information to law enforcement, like your name, means of payment, and length of service. We will only disclose user content, including maps or data stored, in response to a probable cause search warrant.

If we are ever forced to share your information, we’ll notify you with the full details of the request before we disclose it unless legally prohibited by law or court order.

Updates To This Policy

If you have any questions about this privacy policy or your personal data, please write to us by email to [email protected] or by mail to MasseranoLabs, 2525 W Bay Dr APT A42, Belleair Bluffs, Florida, 33770 United States.

Changes